Parent Information Package
Please click here to read our School Age Parent Information Package.
Please click here to red our Early Learning Parent Information Package.
Frequently Asked Questions
Can I apply to your programs online?
Yes, families may complete an Application Form on our website (www.ttk.org/application) and submit a $40.00 non-refundable administrative fee, per child, per program (Early Learning and School Age).
My child doesn’t attend a TTK host school. Do you provide pick up service from other schools?
TTK does not provide transportation services.
Is there a waitlist? How long will it take for my child to get into your program?
Waitlists at specific centres vary depending on the size of the centre and the current demand from the community. Our centres are licensed (by Vancouver Coastal Health) for a specific number of children and we cannot enroll more than that amount.
If you have submitted an application and there is no current space available, your child will be placed on the waitlist.
It is difficult to determine when your child will be offered space as this is dependent on current participants withdrawing from our programs. As soon as space becomes available, you will be contacted.
Can I find out where I am on the waiting list?
Due to the difficulty in estimating when spaces will become available, we do not provide waitlist numbers.
We have already applied; when will I hear if my child has a space for September?
All applicants will be contacted no later than April 30th of the requested year (for example, April 30th, 2025 for September 2025) to either offer enrollment in their requested program or placement on the waitlist.
If I withdraw my child for the month of June (July for Spul’u’kwuks) are we still guaranteed a spot in September?
No, to secure a child’s space for the coming school year the June payment is required (July for Spul’u’kwuks). Written notice for school year must be received no later than April 1st (May 1st for Spul’u’kwuks).
Is my child’s space held each year?
Yes, your child’s space will be held until you provide written notice of withdrawal. In February of each year, families will be asked to submit a “Returning in September Form”. Signing this form confirms you understand your child is enrolled in the coming September. If you do not return a signed form, you will still be charged monthly until you withdraw from the program.
I am going on holidays for a month, can I withdraw my child and have them return the month after?
In order to hold your child’s space for your return, you will need to pay the fee for the month you are away. Withdrawal will result in the space being given to the next family on our waiting list and there is no guarantee of another space becoming available.
If my child switches schools, can they stay enrolled in their current Clubhouse? Or, will you provide transportation? Do you guarantee them a space in another Clubhouse?
Your child would be welcome to stay in their current program, however, TTK does not provide transportation. Families would be responsible for arranging transportation to and from the program. Please note, that should the new school’s early dismissals, pro-d days, and breaks, not line up with TTK, we will be unable to provide care. It is the family’s responsibility to monitor the schedule. We are not able to guarantee space in another program. As our programs are filled to capacity; your child would be placed on the waitlist for another Clubhouse and you would be contacted when space becomes available.
My child requires additional adult support to be successful in group care, can I still apply to your programs? Parents of children requiring extra assistance are asked to contact their local Supported Child Development Agency prior to applying to our programs.
In Vancouver, please contact the
BC Centre for Ability (https://bc-cfa.org/)
In Richmond, please contact
Aspire (https://aspirerichmond.com/)
(Formerly Richmond Supported Child Development)
I only need care 2 days a week, is this possible? Do you offer part-time care?
None of our locations are currently offering part-time care.
Are you open for Early Dismissals?
Yes! We are open for all Early Dismissals.
Are you open during Kindergarten Gradual Entry?
We are not open for any additional hours during the Gradual Entry process. Kindergarten participants are welcome to attend our regular hours of operation (7:00am-morning bell and 2:45pm-6:00pm). Families are responsible for making arrangements between 8:45am-2:45pm. Please check with your child’s school for their Gradual Entry schedule.
When will I receive my receipt for fee payment?
Receipts will be issued by February 28th for the preceding year.
Do you offer discounts to families with more than one child enrolled?
There is no discount in fees if you have more than one child attending Topkids.
I only need after-school care, and not both before and after-school care, is there a reduction in fees?
No, the full-time fee includes mornings at no additional cost.
Do you accept fee payments by credit card?
Yes, we accept Visa and MasterCard.
Is there a fee for declined payments?
Yes, all declined payments (Visa/MasterCard/Pre-Authorized Debit) are subject to a $40.00 fee.
Are your staff qualified?
Tomorrow’s Topkids is dedicated to ensuring high-quality programming that is provided by caring, qualified and enthusiastic staff persons.
All staff employed by Tomorrow’s Topkids must…
- Complete a Criminal Record Check prior to working with the children.
- Undergo an interview process with management including three reference checks.
- Participate in training and orientation sessions throughout the year.
- Be wearing a badge while on-site identifying themselves as a Tomorrow’s Topkids staff person. Staff pictures and names are posted so that you may easily identify who is working at the centre.
- Have current CPR and Emergency First Aid certification
- Have completed a course, or a combination of courses, of at least 20 hours duration in child development, guidance, health and safety, or nutrition.
I was only 5 min late picking up my child, will I still be charged a late fee?
Yes, our centres close at 6:00pm daily unless otherwise posted (our MacCorkindale Clubhouse closes at 5:30pm during Winter, Spring, and Summer breaks). If an emergency arises and you will be late, please call your child’s centre. Parents picking up their child late will be charged $10.00 per child for every 15 minutes after 6:00pm (even if only 5 minutes late) (and after 5:30pm at MacCorkindale during Winter, Spring, and Summer breaks). Late fees must be paid prior to a child returning the next day. Repeat offenders will be asked to remove their child from the program and fees will not be refunded.
Are your facilities licensed?
Yes, all of our centres are licensed school age child care facilities. We abide by the Child Care Licensing Regulations which sets out health and safety requirements, license application requirements, staffing qualifications, and program standards.
How many children are enrolled? What is your child to staff ratio?
Tomorrow’s Topkids currently cares for over 350 children total; actual enrollment numbers per centre vary based on licensing capacity of the facility.
Our ratio of staff to children is no less than 1 staff for every 12 children in care as per Child Care Licensing Regulations.
During certain occasions the ratio is increased; for example when swimming, the ratio must never be less than 1 staff for every 3 children under the age of 7, and the children must be within arms reach of an adult at all times.
Can my child walk to TTK in the mornings?
Children are not permitted to arrive alone in the mornings to TTK. It is a requirement that parents/guardians transfer care to TTK staff members in person.
My child has an allergy, are any additional forms or information required?
Yes. Licensing requires additional information to be kept on file for all allergies, even those not requiring medication. Should emergency medication be required, additional forms will need to be completed by your family physician.
What types of activities do you provide on a regular afternoon?
Children will be encouraged to participate in the day’s planned activities, i.e. art, team games, baking, science, and more! Blocks, floor toys and the creative art shelf will be available to the children at all times, should they decide that is one of their preferred activities.
Our staff team build monthly lesson plans based on the interests of the children in their programs. Each week, we offer a community outing, science experiment, kitchen activity, as well as daily art projects, group games, and free play. We have lots of toys, games, books and art supplies available to the children at all times.
We play outside daily, rain or shine, as active, outdoor play is integral to children’s healthy development.
Different activity opportunities will be available to each child daily giving them a chance to choose based upon their own skills and interests.
Free play is an important part of a child’s day. It encourages the development of social, creative, cognitive, physical and emotional components of the child’s well being.
Do you provide meals or snacks?
Throughout the school year, a snack will be provided in the afternoons at approximately 3:30pm. There will be vegetables or fruit made available to the children, as well as a hot or cold “treat” such as quesadillas, popcorn, yogurt, granola bars and others.
Parents/guardians may look at the announcement board to see what kind of snack will be served each day. This snack is not meant to be a meal replacement. The staff will not be serving enough food to replace dinner, it is only intended to whet their appetite and “re-energize” the children after a day of school.
During school-break periods and school pro-d days an afternoon snack will be provided but parents must send a bagged lunch with a morning snack.
My child’s birthday is coming up, can I bring in treats for the other children?
We realize that some families like to send a treat with their child to the centre in recognition of their birthday or as a holiday present, for example, cupcakes, ice cream etc.
The staff and children at the centre appreciate and enjoy these treats and thank the parents for the extra time that families took to send them. We ask that a complete ingredient list be sent as well, to ensure that no one with any allergies accidentally eats something harmful.
I have a complaint or concern, who should I speak to?
In the event that you do have a concern or complaint, we encourage you to let us know by using the following complaint system:
- Please address your concerns to the staff person or the program supervisor directly involved, so that the problem can be eradicated quickly.
- If you are not satisfied with how the problem is being handled, please notify a Tomorrow’s Topkids Child Care Society Manager at 604-437-4744.
- If you are still not satisfied, then you may make a complaint directly to our licensing office. The number will be provided to you upon your request.
If your question has not been answered here please feel free to contact our Administrative Office for further assistance through our Contact Form or by phoning 604-437-4744.